Personal data :
The hotel, as the data controller, collects and processes personal data for the purposes of reservation and guest management, for billing and payment purposes and for conducting its marketing activities and satisfaction surveys. The data is intended for the hotel and its service providers. You have the right to access, rectify and delete personal data concerning you and you may oppose the processing of your data. To exercise these rights, simply write to the hotel at the following address
La Demeure Montaigne
18 rue Clément Marot
75008 Paris, France
Webmaster/Creation Website : MMCréation
URL : www.mmcreation.com
Company : MMCréation
Legal form : Company à responsabilité limitée (SARL)
Head office : 32 avenue de Wagram – 75008 Paris
SIRET : 339 237 992 00047
Share capital : 38 112,00€
RCS : 339 237 992 R.C.S. PARIS
Intercommunity TVA : FR 76 339 237 992
APE Code: 6312Z
Email : email@example.com
Hosting and publication : OVH
URL : www.ovh.com
Company : OVH
Legal form : Company par actions simplifiés (SAS)
Head office : 2 rue Kellermann – 59100 Roubaix – France
SIRET : 424 761 419 00045
Share capital : 10 069 020€
RCS : Lille Métropole 424 761 419
TVA intercommunity : FR 22 424 761 419
APE Code : 6311Z
Tel : +33 9 72 10 10 07
Email : firstname.lastname@example.org
Opposition to telephone canvassing
In accordance with article L223-1 of the French Consumer Code, consumers who do not wish to be the subject of commercial prospecting by telephone can register free of charge on a telephone prospecting opposition list. This list is accessible via the following link: Bloctel - Consumer area or on the website www.bloctel.gouv.fr.
In accordance with Article L221-28 of the Consumer Code, the Customer does not have the right of withdrawal provided for in Article L221-18 of the Consumer Code, given the nature of the services provided. The contract is therefore definitively concluded as soon as the reservation is made by the Client according to the terms and conditions specified in these General Terms and Conditions of Sale.
Amicable settlement of disputes and consumer mediation:
The Customer is informed by the Hotel of the possibility of resorting, in the event of a dispute relating to the General Terms and Conditions of Sale, to a conventional mediation procedure or any other alternative dispute resolution method, under the conditions provided for in Title 1 of Book VI of the Consumer Code.
After having referred the matter to the Hotel in an attempt to resolve the dispute amicably, and in the event of a negative response or the absence of a response within sixty (60) days from the date of referral, the Customer may refer the matter to the Mediator proposed by the Hotel, i.e. AME Conso. Referral to the Mediator may be made within twelve (12) months of the first complaint.
The Mediator may be contacted : * by internet via the website www.mediationconso-ame.com
* or by post, by sending the request with supporting documents to AME Conso 197 boulevard Saint-Germain 75007 Paris.
Online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
Company name: Hotel Franklin Roosevelt / Trade name: La Demeure Montaigne / Siret: 572 059 673 00010 / Intracommunity VAT number: FR 32572059673 / Share capital: €16,400,000
18, rue Clément Marot
+33 1 53 57 49 50